What Our Clients Have to Say About the Medical Malpractice and Personal Injury Attorneys at Ziff Law Firm…

“Jim and his team worked for 6 long years and were able to get my daughter an extremely fair settlement”

Just wanted to take the time to personally thank Jim and his team (Karen you are the BEST) for giving my daughter the best possible representation you could ask for. More than 6 years ago, my husband and I went to Jim with a personal injury case that left my daughter with a significant scar on her face. Jim and his team worked for 6 long years and were able to get my daughter an extremely fair settlement without having to go to trial. Jim and Karen’s communication with my husband and me was outstanding. He always kept us updated with the next course of action. I would highly recommend Jim Reed for any personal injury case.

“The Best Personal Injury Lawyer in New York State”

I was represented by Attorney Jim Reed at the Ziff Law Firm in Elmira, NY. I had a personal injury accident caused by an involving car. From my first visit with Mr. Reed until and including the settlement at the end, he was there for me the whole step of the way and then some. He answered all of my questions, he answered all of my phone calls and messages. He always left me feeling confident and that he really cared.From broken bones, two surgeries, doctor’s and specialist, trips upon trips, bills and it seemed that it was never going to end. AND, the emotional path is unreal, but, Mr. Reed was with me the whole way. Believe it! I was very happy with the results he received for me. This is why I would recommend Attorney Jim Reed as the best and most effective personal injury lawyer around, for sure.I would recommend the Ziff Law Firm to everyone and anyone, they treat you like family and that is very gratifying and rewarding.
—Linda R.
Prattsburgh, NY

“Without this amazing team, I would have been lost”

I would like to personally Thank everyone at the Ziff Law Firm, especially Karen Wheadon for all that they have done for me regarding an injury that I sustained during a motor vehicle accident. Karen and Jim were very understanding and thoughtful when it came to my needs. When I needed answers, Karen always found time to answer the call. Mr. Reed is a very knowledgeable person when it comes to injury claims. Without this amazing team I would have been lost, when an injury is sustained and you feel like there is no one there to help you, you don’t know where to turn. I was fortunate enough to find this team who was willing to do what it took to help guide me through this process. I can’t begin to thank them enough for the hard work, long hours and dedication that they put into my case. I would be more than happy to refer anyone whom I know to this law firm, knowing that they would put as much dedication into the next case as they did mine.
—Frank Ruggiero, Elmira, NY

“Christina is a very intelligent lady who exudes professionalism”

We just have to send you a note to let you know how pleased we are with the outcome of our case.

Christina is a very intelligent lady who exudes professionalism. Her compassion and kindness put us at ease from the very early days of her becoming a part of our case. We felt she truly empathized with our dilemma. She not only understood our pain and fears, she lived it with us. (You, and all of the Ziff employees we came in contact with, made us feel you were there for us because you cared).

Christina is a ball of energy. She met with us every night of the trial and included us, and the family members who were with us in Rochester, in all of her thoughts and concerns. She practiced her “opening statement” with us as the “audience.” She listened to our ideas and incorporated those she could use into the trial. She explained why she thought it was better to leave some of our ideas, and hers, out of the “plan.” Because we spent so much time going over things with Christina, taking the stand was like just talking with her again. Certainly we were nervous awaiting our turn, but she put us at ease immediately.

Those of you who handle med-mal cases must have to do research that is equivalent to at least a year of medical school per case. We were all so impressed with Christina’s knowledge pertaining to our case, and the ease with which she discussed the medical aspects.

Christina has an uncanny ability to multitask. She could listen to a lawyer “cross,” take notes, talk to Michelle Callan, and jump up with an “objection” without missing a beat. She’s intense, sharp, self assured, and conscientious.

To sum her up, Christina is a “crackerjack.” We would gladly recommend her to anyone in need of a med mal lawyer. Our best to the entire staff.
—Larry and Diane, NY

“The very best Attorney anybody could ask for: Jim Reed”

Attorney Jim Reed and the staff at the Ziff Law Firm are the greatest people to have on your side. I was in a severe rear-ending collision that eventually put me in the hospital for three separate back surgeries. This was a very emotional event in my life and Jim and the staff became a family that works hard to help you out in time of need. My wife and I went through some hard times and had many questions along the way that they answered quickly and with confidence. Jim was always there to help no matter when I needed him. Jim and the Ziff Law Firm handled everything for us throughout this emotional experience. Because of surgeries and physical therapy, I was terminated from work and could not pay bills. After Jim acquired a sizable settlement they took care of paying our debaters, and made sure, we had a good investment for our future. Jim is a real hard working, concerned, passionate, and dedicated attorney. My wife and family are very grateful to have Jim Reed and the people at the Ziff Law Firm working for us. We cannot thank them enough and highly recommend them to anybody without hesitation.
—John & Sylvia Sullivan, Horseheads, NY

“Jim can be a fighter when the time calls for it”

My sister in law and I were involved in a fatal motor vehicle accident approximtely 1 1/2 years ago. We were broken physically and emotionally. A friend recommended Ziff Law Firm and more specifically Mr. Jim Reed. We hired Mr. Reed and his team and it was the best decision we could have made. Jim Reed is a fantastic attorney. Just as importantly he is a fantastic person. Mr. Reed never promised us the moon. He was careful to advise us of the good and the bad that could happen. Many places will tell you anything to get you as a client. This was not the case with Mr. Reed. I found his approach full of professionalism, kindness and compassion, integrity and patience. We never waited long for an answer to questions we might have and sometimes we got our answer after hours before the weekends start. Just as important, Jim can be a fighter when the time calls for it. Not only did Jim posess these quality’s his paralegal Karen Wheadon has them also.
If you or your family or friends are in NEED of a stellar attorney and staff, look no further than Elmira NY. Jim Reed and the staff of Ziff Law Firm is the place you want on YOUR side.
—Terri O’Rourke, Big Flats, NY

“Christina Sonsire was both professional and responsive to my inquiries”

I had the good fortune of finding the Ziff Law Firm when I was seeking New York counsel to represent a client in a disputed liability personal injury case. The firm achieved an excellent outcome for the client. Throughout the process, Christina Sonsire was both professional and responsive to my inquiries regarding the case. She was a pleasure to work with and I would not hesitate to recommend Christina and the Ziff Law Firm to other lawyers seeking New York counsel.
—Barbara Letcher, Attorney, Columbus, OH


“A few weeks ago, I received a copy of your booklet entitled ‘Learn The 5 Secrets to buying Auto Insurance’. After studying it cover to cover, reviewing my current policy, and arming myself with the knowledge from the book, I headed out to do some Insurance shopping. I ended up saving over $300 on my Auto Policy, while increasing my coverage by 500%. The agents I spoke with were impressed with my knowledge of Car Insurance, and in at least one case, I ended up showing them your booklet. They thought it was very well put together, and felt it was a valuable resource for the Auto Insurance amateur. Thank you very much for your work. It is nice to know that someone is looking out for the consumer.”
—Dave Johnson
Corning, NY


“Jim has been very instrumental in providing legal information to all on his website & blog and local tv. I went to Jim when I had a legal matter and didn’t know where else to turn. Although it was not a matter within Jim’s area of expertise, he kindly took the time to put me in touch with an excellent attorney who could advise me…and still acted as a liaison along the way. From the time I contacted Jim for help, it was honestly only a matter of minutes before he responded.

We all want & need peace of mind when faced with any legal situation and Jim Reed provides that. Quick to respond, there when you need him & he gets the job done right!”

“Jim came within 24 hours of our phone call for help. My husband was in the hospital with severe injuries after being in a car accident. We didn’t know which end was up and he was thorough in his assessment of our situation.
He and his staff were always available to answer any questions and also handled the medical reimbursement claims for us. He explained what he thought would happen and our chances at winning a settlement. He told us step by step what he was doing and why. At a time when I was overwhelmed with taking care of my husband and our home, the case was a very important issue that was taken care of for us. Both my husband and I are so grateful to him. No one could have done a better job for us. He got the maximum amount for us and it has given us a nest egg to continue to build upon as well as paid off two large loans. In our estimation, you couldn’t do better than Jim Reed. He is honest, compassionate, hard-working, and cares about his clients.”

-Chas. & Vonne Brewster

Mr. Reed was extremely helpful and friendly in my time of need. He actually cared about what happened to me and did everything in his power to make sure I got what I deserved. He was very explanatory wth me instead of just talking in terms I did not understand he made sure that he spoke and explained to me in a way I understood. I HIGHLY recommend James Reed to anyone.”

“Jim spoke to me about my case, and educated me about its legal ramifications. I learned a lot talking with him. He spoke in a down to earth manner, so that I could easily understand what my options were. He often used metaphors, so that I could have yet another avenue of understanding, and perspective. He is bright, warm, a quick thinker on his feet. His follow through was trustworthy and consistent. I felt a sincerity in his earnestness to help me. I would recommended him to anyone that wants an attorney who is highly ethical and very skilled. He is a true advocate. I felt respected and cared about.”

“Jim is an excellent communicator. He represented my husband and I after I had a traumatic car accident. He fought hard with the insurance company and we received more of a settlement than we expected. Every step of the way he notified us what was happening. He and his staff are superb. We highly recommend Jim and would use him to represent us again.”

“Jim handled a very complex medical malpractice case for my family. Jim became fully invested in our case. I always felt like he understood the pain we were going through as a family and he felt/shared our anger for the unnecessary loss of our loved one. Our case took the better part of 5 years to litigate. Every time I spoke to Jim in those 5 years, I felt like we were his number one priority. He always responded to questions promptly and when we spoke, in person or on the phone, it was as if he had all the time in the world for us. In all the years that Jim worked on our case, I never saw his desire to work for a favorable outcome wane. He worked as hard for us on day one as he did in the final days of the case. Jim is knowledgeable, thorough, and always sensitive to the needs of our family. Quite simply, Jim knows his stuff. I’d put him up against any “big city” lawyer anywhere, anytime. He is a tough as nails litigator with a great big heart.”

Jim Reed provided assistance for my family and I at a difficult time for us. His concern for our well-being was always top of mind for Jim, and he never ceased in his advocacy for us. I highly recommend Jim as legal counsel.”
-Andy Patros

We just want to let you know that we would never be where we are if it were not for you. Thank you sooo much. There are not even words to express our gratitude…you are one of the kindest, brightest and most giving people we know. Thanks for your encouragement and the support… Thank you so much, Jim.
-Susan LaPointe
Elmira, NY

“This is a note to Jim from a client he represented 7 years before: “Hi Jim, Just a word to let you know I am still around… You handled my case when I broke my back in 1999 and I thank you every day of my life… Thank you again for being such a good lawyer. PS I enjoy your talks on TV.”
-Ann G.
Corning, NY

“Extraordinary is the word that comes to mind when I think of Jim Reed. He goes above and beyond for his clients and makes them feel like their experience really matters. He plays hardball when he needs to and he does whatever he can to make sure his client gets a great result. I really appreciate everything Jim and Karen did for me and I am so grateful. If you are looking for a wonderful attorney, I highly recommend Jim Reed!! From the bottom of my heart, I thank you.”
-Sarah W.
Watkins Glen, NY


Adam Gee is a methodically goal orientated professional. In this experience with Adam I was very impressed with his smooth demeanor and knowledgeable expertise. I was also impressed and very thankful for the extra help he provided me with outstanding bills and services that I had accumulated before and during my association with him. This was done AFTER we accepted and I had signed off. Adam was a pleasure to work with.”
-Bill Miller

“Adam was my attorney for an auto accident I had in 2002. From the very first day I met him I was at ease talking with him. He always called me back within the day if I called him for any reason. He also had me in on several occasions to discuss my case. I was also very happy with the amount of settlement he was able to get for me. I would like to Thank Adam and the whole firm for the way I was treated during my suite.”
—Mitzi Raymond


Thank you so much for your help. I really appreciate it and feel like you and your associates do a fantastic job.”
—Rachel Pasquarelli
Elmira, NY

I will never be able to thank you enough for all you have done for my children and I.”
—Karen S.
Pine City, NY

“I thank you for the books, I read both that day and found it helpful…. I need as much information as I can get as it seems my life could have turned out better with good information and I didn’t have the money at that time to buy these books. ….I will do what you state in your books and I will also share this information as much as I can. I thank you again for the books and your honesty.”
—C. Cady


“Jim: What I was trying to say was how wise, thoughtful, smart, empathetic, humble, clear, insightful, knowledgeable, conscientious, and responsive you are. I have practiced full time in Tompkins County for 37 years, and have not met any other attorney to whom I would more enthusiastically give my referral for a medical malpractice or personal injury case. I cannot thank you enough for your help.”
—Elizabeth J. Bixler
Blumkin, Finlay & Bixler, LLP
401 East State Street, Suite 300
Ithaca, New York, 14850


Thanks for being right up front about it, I thank you. I know that not all Lawyers are the same, but I’m sure there are some out there that would have taken the case and not done it justice. From our conversations, I can see that you and your Firm are really in touch with the public and are looking out for the best interest of your clients.
Again, thank you for all your help and I will take the advice that you have given and go forward with it to hopefully take care of this unfortunate situation as best as possible.”

Bath, N.Y.


Jim Reed spoke to me about my case, and educated me about its legal ramifications. I learned a lot talking with him. He spoke in a down to earth manner, so that I could easily understand what my options were. He often used metaphors, so that I could have yet another avenue of understanding, and perspective. He is bright, warm, a quick thinker on his feet. His follow through was trustworthy and consistent. I felt a sincerity in his earnestness to help me. I would recommended him to anyone that wants an attorney who is highly ethical and very skilled. He is a true advocate. I felt respected and cared about.”
—C. Temple
Ithaca, NY


We have found Jim Reed to be dependable, reliable, hard-working, conscientious, honest, courteous, and very helpful when it comes to helping with our business needs.

We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.”
—Deanne Knapp
Unique Solution Monogramming
Horseheads, New York